Episode 39 - Michelle Davey and Revolutionizing Telehealth

My guest in this episode is Michelle Davey.

Michelle is currently serving as the CEO of Wheel Health. Under her guidance, Wheel has become the leading platform to connect qualified healthcare professionals with virtual care opportunities. Wheel's groundbreaking Horizon platform is Michelle's latest initiative, a cutting-edge solution that integrates artificial intelligence into healthcare delivery.  

She frequently speaks at industry conferences and contributes to discussions on the future of healthcare delivery, virtual care adoption, and the importance of leveraging technology to address healthcare disparities. Michelle was listed on the Fierce15 of leading healthcare innovators for 2025.

In this conversation, Michelle and I discuss the evolution of telehealth and the challenges faced by the healthcare industry, particularly in terms of access and economics. She highlights the importance of innovative business models in making virtual care sustainable and the changing landscape of pharma's relationship with patients. Our discussion also delves into the growing consumer demand for healthcare services and the role of AI in enhancing healthcare delivery. Michelle shares her insights on the future of healthcare and the need for a balance between technology and human oversight.

Takeaways:
- Wheel was founded in 2018, before telehealth became mainstream.
- Telehealth can bridge gaps in healthcare access, especially in rural areas.
- The economics of healthcare need to be rebalanced for sustainability.
- Pharma companies are exploring direct-to-patient channels more than ever.
- Self-diagnosis poses significant challenges in the healthcare system.
- AI can assist clinicians by summarizing patient data efficiently.
- Consumer demand for healthcare is shifting towards virtual and direct access.
- The rise of GLP-1 medications reflects changing consumer expectations.
- AI will not replace doctors but will enhance their capabilities.
- Building a strong company culture is essential in the age of AI.

I found my chat with Michelle very enlightening. Hope you do too.

Here's Michelle Davey.