The $11,000 Email: Building the Capacity to Scale Your Business

I got an email from my payroll provider saying I owed them $11,000 for a mistake from three years ago, and they were going to debit it from my account in a couple of weeks. A decade ago that would have wrecked my entire week. This time I spent an afternoon tracking it down, stayed calm and moved on with my day.

In this episode I'm talking about capacity, meaning how much can happen around you without it hijacking you and how quickly you can find your way back to neutral. I share what I learned staying with my friend Bill Allen while he ran a $25 million business, the networking event where a guy laughed at my $1,200 website price, and the small resets I use to get back to baseline. If you want a bigger business, this is the skill that lets you hold it.