Clara Shih is CEO of Salesforce AI, the world’s most trusted enterprise AI for customer relationship management. A digital pioneer, Shih has been named one of Fortune’s Most Powerful Women Entrepreneurs, TIME’s Most Influential People in AI, and the World Economic Forum’s Young Global Leaders. She is a member of the Starbucks board of directors and serves as executive chair of Hearsay Systems, a privately held digital software firm she founded in 2009. In this presentation, Shih shares unconventional advice for finding professional and personal success as an entrepreneur.

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