Brett Allred—the chief Product Officer at MX—discusses how to delight customers by using customer emotion to gauge sentiment. View this presentation on YouTube: https://www.youtube.com/watch?v=pXcLlnVu5N0 Check out producthive.org to see the latest events, join our community on Slack, and much more. Thanks to Joakim Karud for our music: soundcloud.com/joakimkarud/keep-on-going Rss Apple Podcaster →