Most lawyers using Claude are only scratching the surface of what it can do. In this episode, Ernie Svenson talks with former litigator and software founder Nick Chapleau about using Claude as more than a chatbot—as a chief of staff that can help run a modern law firm.

They explore email triage, workflow automation, firm knowledge bases, custom dashboards, security, and what it takes to build a truly Claude-native practice.

Chapters

0:05 Using Claude as Chief of Staff
2:34 Nick's Legal and Software Background
8:07 Building a Claude-Native Law Firm
14:55 Automating Email and Firm Workflows
19:54 Creating a Central Firm Wiki
31:06 Hosting, Security, and Implementation

Resource Links

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