We explore the artificial intelligence trends and innovations that could define the insurance industry in the years ahead, and what they mean in practice for businesses and brokers.
Our new host, financial broadcaster and journalist Georgie Frost, is joined by Akhil Lalwani, Chief Data Officer at Allianz UK and Mary Bowie, Managing Regional Counsel UK at Verisk, a global insurance, data analytics and software solutions provider.
In this episode, we discuss:
How AI is changing insurance today and what that means for brokers
New exposures, accountability and the importance of data stewardship and governance
Evolving customer behaviour, regulation and how to ensure AI-driven decisions are fair, explainable and accountable
What the future of insurance could look like as AI matures, and the role brokers and human judgement will continue to play
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