89: Using Business Process Improvement to Address Procurement Challenges in Guam

The Government of Guam (GovGuam)— along with many other states, territories, and freely associated states — experiences challenges with procurement, which were illuminated by the COVID-19 pandemic response. To improve their small purchase procurement process, GovGuam invested time and resources into business process improvement (BPI), forming cross-agency leadership and project teams with key staff from the Guam Department of Public Health and Social Services (DPHSS), the Office of the Governor of Guam, and other government agencies to inform decisions. Learn about the benefits and challenges of their efforts, and listen to their hopes for the future.

Guests

·       Arthur San Agustin: Special Assistant of Health to the Governor of Guam, Former Director of Guam DPHSS, ASTHO Alum

·       Bertha Taijeron: Program Coordinator, Guam DPHSS

·       Jon Junior Calvo: Chief of Staff, Office of the Governor of Guam

Resources

• Grants Management Office Structure Optimization Toolkit assists in establishing and maintaining a centralized grants management office to optimize the use of federal funding.
• ASTHO STAR Center provides high quality resources, tools, and model practices that modernize and strengthen administrative and organizational capacity.
• Business process improvement efforts in the U.S. Virgin Islands offer insight into improving federal grants management:
  • Interagency Collaboration to Improve Business Processes in the U.S. Virgin Islands
  • How the U.S. Virgin Islands Is Improving Federal Grants Management
  • U.S. Virgin Islands Federal Grants Planning and Set Up Process Improvement
  • USVI – Business Processes Improvement
• Boundary Spanning Leadership workshops focus on leveraging boundaries to benefit a group or an entire organization.
• Using Boundary Spanning Leadership to Improve Population Health details GovGuam's Boundary Spanning efforts.
• Public Health Review Morning Edition