What happens after the award, is won? In this episode, Michelle Parry-Slater welcomes back Millie Law, Enterprise Capability Lead at ANZ for an 18-month update on the Better Business Development programme first shared in Episode 161 for reflective practice in action
The BD program delivered a 20–25% improvement in a key business metric and a four times return on investment. This revisit episode explores how an award-winning program built on genuine performance consulting, a deep understanding of business language, and deliberate mindset design has continued to live in the business long after the enterprise team stepped back.
Millie also takes us inside the capability community of practice she leads at ANZ, with a virtual, open, monthly drumbeat that keeps a federated learning community connected, curious and growing, and how you know it's working as the numbers don't tell the whole story.
