Ep. 411: "Flexibility is Key" – FM Change, AI, and the Future of Workplace Experience with Tanja Stojanovski, FMP, SFP of Rothmans, Benson & Hedges Inc.
Tanja Stojanovski, FMP, SFP is Manager, Workplace Experience at Rothmans, Benson & Hedges Inc. where she is passionate about operations, property, facility and corporate management. Mike Petrusky asks Tanja about the future of the facility management and workplace experience profession as the industry faces constant change and requires daily adaptation. She believes that flexibility is key and says that the role of the FM team is shifting from being execution-focused to strategic partners who participate in business decisions and innovation. AI and data-driven technologies are already integral to workplace management, and professionals must embrace these tools to remain relevant and efficient. So, Tanja suggests pursuing professional credentials and engaging in continuous learning, both through formal courses and networking at IFMA and conferences like Facility Fusion and World Workplace. Collaboration, sharing perspectives across industries, and broadening skills are valuable for tackling new challenges in FM, so Mike and Tanja share the encouragement and inspiration you will need to be a Workplace Innovator in your organization!
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