Technology leaders can contribute to business decisions when they understand what the company is trying to accomplish. Teresa Duran, chief information officer at Tree Top, joins Phil Howard to discuss the questions she asks in her first 90 days, her preference for five current priorities over a rolling five-year project list, and why technology strategy should follow company strategy.
She explains how scattered company information limits decisions, how to decide what outside suppliers should build and what internal staff must maintain, and why a quickly built tool using artificial intelligence still needs a support plan.
Teresa also recounts a biotech transformation during COVID: as plans changed from a first public stock sale to selling part of the business, her team built software and kept time-sensitive corneal tissue moving. They close on career learning, mentoring future technology leaders, and making technical presentations lead to decisions.
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