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Travel doesn't always go according to plan—and this week proves it.

Ed and Richard swap stories from a week filled with thunderstorms, flight delays, rental car headaches, and what may be one of the worst Hyatt Place stays either of them has experienced.

Richard recounts an unforgettable late-night arrival that included multiple defective rental cars, a chaotic hotel check-in, broken room amenities, and an experience that ultimately prompted him to complete a hotel survey for the first time in years.

The conversation also takes a closer look at why American Airlines has quietly become Richard's airline of choice over the past several weeks. Between competitive first-class pricing, consistently excellent onboard service, reliable Wi-Fi, and solid meals, American is making a compelling case while Delta continues to work through operational challenges.

Plus, a fascinating discussion about a Lufthansa 787 maintenance mistake, Denver Airport's long-awaited pedestrian tunnels, and Richard's review of the historic Arizona Biltmore.

Get hydrated like Ed in Vegas with Nuun

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✈️ What We Cover in This Episode

✈️ Richard's travel nightmare

  • Rental car problems at Atlanta
  • A disastrous Hyatt Place stay
  • Why this finally earned a hotel survey

✈️ American Airlines keeps impressing

  • Competitive first-class pricing
  • Better domestic meal service
  • Reliable Wi-Fi and outstanding crews

✈️ What's happening at Delta?

  • Operational reliability concerns
  • Schedule disruptions
  • How the competitive landscape is shifting

✈️ Lufthansa's 787 maintenance mistake

  • The missing safety pin
  • Why maintenance procedures matter
  • A costly avoidable accident

✈️ Denver Airport's future walkways

  • New pedestrian tunnels
  • Why they're finally being built
  • Whether they'll solve train disruptions

✈️ Arizona Biltmore review

  • Historic resort impressions
  • Citrus Club benefits
  • Surviving 119-degree Phoenix heat

✈️ Slack Community update

  • Points Path Pro discount
  • New Flex Alerts
  • Upcoming member benefits
⏱️ Episode 445 Timestamps

0:47 – Welcome back and summer travel delays

8:08 – Richard's rental car disaster and Hyatt Place horror story

17:30 – Why American Airlines has become Richard's preferred choice

20:49 – Delta's operational challenges and airline strategy

27:22 – Lufthansa 787 nose gear collapse explained

30:09 – Slack Community updates and Points Path benefits

31:00 – Denver Airport's long-awaited pedestrian tunnels

35:10 – Arizona Biltmore review and surviving Phoenix in 119° heat

Podden och tillhörande omslagsbild på den här sidan tillhör Ed Pizza, Richard Kerr. Innehållet i podden är skapat av Ed Pizza, Richard Kerr och inte av, eller tillsammans med, Poddtoppen.