Amazon is restructuring its Stores business, which oversees retail operations including Amazon.com and Whole Foods, in a move affecting hundreds of employees. The cuts come even as Amazon's online store sales grew 15% year over year in Q2, raising questions about how the company is balancing growth, efficiency, and its investment in AI.
Is Amazon's restructuring simply routine efficiency, or a sign of how AI is changing retail workforce planning? Chris Walton and recruiting expert Jenn Hahn dig into hiring trends for 2027, the danger of expecting AI to solve staffing problems overnight, and why employee burnout could become an even bigger concern.
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