Cobus Greyling: why intents, graphs and conversation design have come full circle

I'm joined by Cobus Greyling, AI evangelist at Kore.ai, for a wide-ranging conversation on where enterprise AI actually stands today.

We explore why many of the ideas now being presented as breakthroughs, from graph engineering and orchestration to intent detection and state management, have deep roots in conversational AI. 

We also get into one of the biggest barriers to enterprise AI adoption: data. We highlight why customer experience could become the entry point for much wider organisational transformation. We touch on how forward-deployed engineers could help businesses navigate that change and why security will become increasingly important as AI agents gain access to more systems and information.

I close with a buzzword bingo round for Cobus covering fleet engineering, agent swarms, orchestration and universal agents, and Cobus explains why he thinks Open Claw was the biggest red herring of the year.

Show notes


Follow Cobus on LinkedIn: https://www.linkedin.com/in/cobusgreyling

Cobus's website: https://cobusgreyling.me

Follow Cobus on Substack: https://cobusgreyling.substack.com/

Discover more about Kore.ai

Article - The Untrainable by Sarah Guo: https://saranormous.substack.com/p/the-untrainable

Video - Andrej Karpathy: Software Is Changing (Again): https://www.youtube.com/watch?v=LCEmiRjPEtQ

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Find out more about VUX:

⁠⁠https://vux.ai⁠⁠

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