Is your practice set up to keep running smoothly during rough times?

In this episode, AmSpa founder Alex Thiersch connects with Candace Noonan, Director of Education at Derma Concepts (the exclusive U.S. distributor of Environ Skin Care). Together, they dive into the economic realities currently impacting medical aesthetics—from rising global import costs and tariffs to shifting consumer spending habits.  Candace explains why discounting product prices in a results-driven practice erodes perceived value and devalues clinical outcomes. Instead, she outlines how business owners can reframe retail around comprehensive, protocol-based treatment plans and strategic bundling. 

02:17 Industry sentiment about economic shifts 05:30 The dangers of discounting products 08:00 A strategy for absorbing overhead 14:24 Maintaining operational discipline 18:00 Building on the legacy of Environ 23:40 Streamlining to build long-term systems

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