How many of us say we want honest feedback, then avoid it the moment it feels uncomfortable?

Lisa is joined by her friend Sarah Maday, a Learning and Development leader, former professor, and passionate advocate for personal growth, to talk about why feedback feels so difficult and how we can approach it with more confidence. Together, they unpack why so many of us avoid difficult conversations, what it costs our relationships and teams, and how small shifts can make feedback feel like a conversation instead of a confrontation.

Lisa and Sarah talk about the WRAP framework for giving meaningful feedback, how to move from criticism to feedforward, and why psychological safety is about so much more than a workplace buzzword. We get real about choosing the right timing, reading emotional cues, communicating with intention, and separating our self-worth from someone else's feedback. Sarah also shares why having trusted mentors and advisors can help us process feedback with confidence instead of letting it define us.


Chapters:

  • 1:02: Feedback Fears And What They Cost
  • 7:06: The WRAP Method Explained
  • 14:19: Timing Feedback Without Making It Worse
  • 18:48: Make Feedback Feel Like Conversation
  • 23:25: Sponsor Break Fresh Set Hair
  • 24:58: Psychological Safety For Both Sides
  • 34:20: Choose The Right Feedback Channel
  • 37:22: Growth Mindset And Trusted Advisors
  • 43:48: WRAP Recap And Quickfire Questions
  • 49:31: Takeaways And How To Connect

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