What would it take to build a human services system that measures success by the lives it improves, rather than the rules it follows? How is Tennessee using data, digital tools, and emerging technologies such as artificial intelligence to transform service delivery? And what lessons can government leaders draw from his book, Our Net Has Holes In It? Join host Michael J. Keegan for a conversation with Clarence Carter, Commissioner of the Tennessee Department of Human Services as they explore how government can strengthen the safety net, improve outcomes, and help more people move toward lasting independence.

 

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