eGPlearning News & Updates - Managing AI complaints & other news - eGPlearning Podblast | Lyssna här

Agenda

Pharmacy First: Five new conditions added to pharmacist prescribing scope.
Collective Action Paused: BMA pauses escalation to 1 December for contract funding talks.
AI Regulation & Training: National Commission report release and MHRA call for mandatory GP training.
AI-Generated Complaints: Addressing administrative burdens and introducing structured patient forms.
Upcoming Events: Registration links for GP5T-12 and the Best Practice Show.

Pharmacy First Expansions

Pharmacists can now treat five additional common conditions, including acne and migraines.
Pulse: Migraines and acne among five more conditions pharmacists can treat
https://t.co/mnTNfQgonC
NHS Inform Scotland: Pharmacy First Conditions
https://www.nhsinform.scot/care-support-and-rights/nhs-services/pharmacy/nhs-pharmacy-first-scotland#conditions_you_can_get_help_for

BMA Collective Action Escalation Paused

GPC paused action until 1 December to negotiate an extra £50 per patient funding uplift and halt practice list removals.
Pulse: BMA postpones GP collective action escalation
https://www.pulsetoday.co.uk/news/breaking-news/bma-postpones-gp-collective-action-escalation-as-it-re-enters-bilateral-contract-talks/

Healthcare AI Regulation & GP Training

The National Commission published safety framework recommendations, while the MHRA advised mandatory AI training for GPs.
Pulse: GPs should receive mandatory training on AI tools
https://www.pulsetoday.co.uk/news/education-and-training/gps-should-receive-mandatory-training-on-ai-tools-mhra-recommends/
UK Government: National Commission Report (PDF)
https://assets.publishing.service.gov.uk/media/6aa2662962ec7fe7bedf52b9/Full_National_Commission_Report_-Publication__1.pdf
GOV.UK: AI Healthcare Regulatory Framework Recommendations
https://www.gov.uk/government/publications/national-commission-into-the-regulation-of-ai-in-healthcare-recommendations-for-a-future-regulatory-framework/national-commission-into-the-regulation-of-ai-in-healthcare-recommendations-for-a-future-regulatory-framework

Managing AI-Generated Complaints

LMCs urge patients to avoid AI-generated complaint letters; practices are advised to use structured digital forms with word limits to streamline reviews.
Pulse: Patients warned against lengthy AI complaints
https://www.pulsetoday.co.uk/news/technology/patients-warned-against-lengthy-ai-generated-complaints-to-gp-practices/
Cambridgeshire LMC: Template Resource
https://cambslmcltd.sharepoint.com/:w:/s/PublicAccessResources2/IQD8-AXae2I1TaIPxFY3nfSyAZDoMEBt7nTdHh4oHMZ7luQ?rtime=YgZsxuoU30g
PHSO: AI Prompts for Complaints
https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/filling-our-complaint-form/useful-prompts-artificial-intelligence-ai-tools-help-your-complaint?utm_source=chatgpt.com
Care Management Matters: AI Complaints Guidance
https://www.caremanagementmatters.co.uk/blog/ai-generated-complaints-and-how-to-deal-with-them/

Events

GP5T-12 GP Trainers Conference: https://events.ringcentral.com/events/gp5t12/registration
Best Practice Birmingham: https://www.bestpracticeshow.co.uk/birmingham

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