Bob has been an innovator and building things for more than 40 years. He has worked with people like W. Edwards Deming, Dr. Genichi Taguchi, and Prof. Clayton Christensen, Jason Fried & Ryan Singer. He is one of the principal architects of the Jobs-To-Be-Done theory. Bob has continued to develop, advance, and apply the innovation framework to everyday business challenges in a wide range of industries. He has dedicated his life to developing products and services that help people make progress in their life.
Bob has developed & launched over 3,500 products and sold everything from design services, software, and houses to consumer electronics, and investment services. He's an adjunct lecturer at Kellogg School at Northwestern University, lectures on innovation at Harvard and MIT, and enjoys mentoring at incubators.
Show Notes
What "Jobs-To-Be-Done" Is?
What Demand-Side Selling Is?
How To Be a Better Consumer?
Time Stamps:
00:00 - Introduction
02:42 - What allowed Bob to see the world from a different perspective
05:18 - What was the motivation behind writing his book
10:02 - What are the feeling and the theme of the book
13:08 - Supply-side selling vs demand-side selling - the Casper story
16:28 - Flip the way people think of sales - real selling feels like helping
19:33 - How to help people in their buying process
24:08 - The timeline for progress
27:34 - What causes people to buy?
28:59 - Types of motivations and the four forces of making progress
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