For many Americans getting the right medical care isn't just about what their doctors recommend, it's also about what their insurance company is willing to cover. So what happens when those two don't agree? And why can it be so difficult for patients to fight back?
Attorney Lisa Kantor of Kantor & Kantor, LLP has spent more than two decades helping patients challenge health insurance denials. Her cases have ranged from eating disorders to life-threatening cancers, giving her a firsthand look at how insurers make coverage decisions and the consequences when they favor profits over patients. This is the second episode in a two part series.
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