Jo Cook is joined by Donald H Taylor to explore what L&D needs to do differently in a rapidly changing world. They discuss why showing value has become an urgent priority, what strategic influence really looks like, the skills L&D Leaders need to develop, and how AI is reshaping the profession. They also consider the impact of Covid, uncertainty about L&D’s future and whether we’re losing some of the conversational skills that underpin relationships, listening and influence at work.
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