AI adoption in supply chain is moving from curiosity to business-critical execution. The companies pulling ahead are not chasing shiny tools. They are finding root causes, cleaning up messy data, and using technology to reduce wasted time across procurement, planning, inventory, and fulfillment.
In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa speak with Wiley Jones, co-founder and CEO of DOSS, about the Enterprise Unleashed series and what leaders should take from the first several conversations. Wiley shares why culture, clarity, and leadership ownership are central to successful AI programs.
The conversation also covers touchless procurement, master data, decision support, workflow redesign, and why the best companies are willing to question how work gets done.
Jump into the conversation:
(00:00) Intro
(03:52) Favorite outdoor adventures
(06:36) How the enterprise landscape is changing
(09:54) From AI curiosity to AI of consequence
(11:51) Solve root causes, not symptoms
(15:16) Major AI developments in supply chain
(20:39) Lessons from Enterprise Unleashed
(21:44) Putting people and culture first
(25:16) Leadership’s role in transformation
(28:28) Defining success and increasing decision velocity
(32:07) What to do when leadership doesn’t embrace AI
(34:14) What the most innovative companies do differently
(37:48) Challenging legacy processes and assumptions
(40:56) Doss and the impact of touchless procurement
(44:39) Using AI to drive growth
(46:00) The future of the AI-native enterprise
Additional Links & Resources:
This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/enterprise-unleashed-biggest-lessons-2026-1626
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