How to Make AI Actually Useful in HR

In this episode of our On The Road series, we sit down with Kalifa Oliver, Ph.D. Senior Director of Technology - People Analytics at Lowe's Companies, Inc. to explore why HR needs to stop chasing AI tools and start solving the right business problems.

Kalifa now sits in technology, not HR, leading teams across engineering, product, analytics, and people data. That gives her a very different view of what HR transformation actually requires.

Her message is clear: AI is not magic. It will only be useful if HR asks better questions, understands the problem it is trying to solve, and stops adding technology on top of broken or unnecessary work.

🎓 In this episode, we get into:

1. Why HR’s role is not being replaced, but radically transformed
2. How to redesign work before adding AI on top of broken processes
3. Why leaders do not want more data, they want to know what to do with it
4. How HR can stop chasing AI tools and start with the problem it needs to solve
5. Why AI should be treated like a child that needs to be taught, not a fully grown adult

🙏 Thank you to our partner, Workhuman

Discover how Workhuman helps organizations turn recognition into real business impact, building stronger cultures, more connected teams, and better visibility into the people driving performance.

✅ Learn more about Workhuman → https://www.workhuman.com/

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