AI is forcing every function to reevaluate what creates value—and project management is no exception. In this conversation, Alla Tarasenko, Principal Technical Program Manager at Gusto, shares why building AI agents isn't about replacing program managers. It's about reclaiming capacity for the work that matters most: coaching teams, improving processes, and driving cross-functional alignment.
Alla walks through the practical realities of building an AI-powered intake and triage system that serves more than 1,000 internal stakeholders, the unexpected challenges that emerge after the first successful prompt, and why change management may become one of the most important leadership skills in the AI era. More importantly, she offers a thoughtful perspective on how AI could break down silos and create stronger collaboration across technical teams—if leaders are intentional about how they implement it.
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