How robotics is connecting customers to the perfect cup of coffee
Why having a sustainable supply chain is important to Briggo
Why the future is not filled with robot workers but a human-machine partnership
How to use data to create a better customer experience
How diversity and inclusion helps Briggo to be an innovative technology company
Even A Good Cup Of Coffee Can Have A Good Technology Story Behind It
Employees being afraid of robots taking their jobs is not a new storyline. But if a machine can make up to 100 cups per hour, 4 times the number of a traditional barista, are these fears really unfounded? Well, don't worry because the truth is that robotics still create more interesting and challenging opportunities for people to work versus taking away.
Briggo's vision is to provide their customers a Connected Coffee experience, a confluence of digital and physical experiences that drives growth and on-demand delivery of perfect cups of coffee through data and robotics.
On this episode, Marsha Osborn, Chief Operating Officer, discusses what drives Briggo to be so passionate about their relationships with the bean supplier, their team, and their customers.
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