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Gazing into the CX Crystal Ball for 2020 Trends

This Is CX
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For any bibliophiles, these trends are also highlighted in Paul’s interview for the CMSWire article:

 What to Expect From CX in 2020: 3 Accelerating Trends.

Paul and Mike would love to hear your thoughts on trends or wishes for 2020! Email us at thisiscx@wmp.com or message us via social:

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