Tyler uses the challenges of building his own house to confront a problem a lot of residential builders eventually create for themselves: becoming the person every decision has to run through.
After realizing he had treated his personal build differently than a client project, Tyler breaks down why accountability only works when roles, expectations, authority, processes, and communication are clearly defined. If everything stops when you leave the job, the problem might not be your team—it might be the system you gave them to work within
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