AI agents are moving beyond simple chatbots and isolated tasks. The next step is agent-to-agent communication, where AI systems operated by different companies could negotiate, exchange information, make decisions and even conduct business with each other.
But what happens when those agents misunderstand each other, hallucinate, get hijacked or make a costly decision without a human catching it?
In this episode of Today in Tech, Keith Shaw talks with Swamy Kocherlakota, Chief AI Officer at Zscaler, about the promise and risks of agent-to-agent communication. They discuss how AI agents establish trust across company boundaries, why identity and access controls become critical, the danger of compounding hallucinations, where humans still need to stay in the loop, and why autonomous AI transactions will need the equivalent of “circuit breakers.”
The bigger question: Is autonomous agent-to-agent business really around the corner, or are AI vendors getting ahead of their skis?
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