[332] Jules Molina — Guest Experience Team Leader, Consultant, and Shareholder — and Ashley Prowell — Phorest North America Education Specialist — share a deep passion for operational systems developed over years of hands-on experience in the hair and beauty sector. In this episode, they stand united in a philosophy that treats this part of a business’s operations as a high-value, dedicated profit center with its own distinct goals, KPIs, and clear career trajectories.
If the conversation begins with the early-2020s deskless salon trend, it moves through time, addressing common myths that keep business owners stuck, touching on coaching, verbiage and accountability, and lands on present-day realities and shifts, exploring how AI is beginning to impact this area of business.
This is a passionate, gracious, no-BS conversation meant to propel you forward with confidence, levity, clarity, and momentum for what’s next in this part of your business operations.
Connect with Jules Molina
Learn more about The Summit Immersive & reserve your spot: https://summitsalon.com/the-summit-immersive
Connect with Jules on Instagram @molina.jules or set up time with her: https://calendly.com/jmolinassbc
Get your complimentary diagnostic here and connect with the Summit Salon Business Center on Instagram @summitsalon
Connect with Ashley Prowell
Connect with Ashley on Instagram @_lady_ashley_
Learn more about Ashley’s Phorest-related education sessions & save your spot here
All things Phorest
Find out how Phorest helps top salons & aesthetic clinics steer their businesses toward happier clients, more productive teams, and greater growth. Say hello to life with Phorest!
Learn more about the Phorest Summit & secure your tickets: https://www.phorestsummit.com/
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This episode was edited and mixed by Audio Z: Montreal's cutting-edge post-production studio for creative minds looking to have their vision professionally produced and mixed. Great music makes great moments.
