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Uncovering The Futures Blind Spot in Service Design / Lucy Kimbell / Episode #257

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Are we actively designing our own future, or just everyone else's? 🔼 Discover how integrating "futures thinking" into your practice can help you spot industry shifts early and make better, more deliberate decisions today.


It’s easy to get stuck in the day-to-day grind of deadlines and deliverables. But if we don't think about the long-term role of design, we risk building a world we don't actually want to live in.


In this episode, Marc sits down with Professor Lucy Kimbell—author of the upcoming book "Futures for Design"—to tackle a fascinating issue: the "futures blind spot." We explore why designers work tirelessly to shape the future of healthcare or education, yet rarely apply that same forward-thinking lens to our own profession.

 

🎧 In This Episode

  • The Futures Blind Spot: Why designers often fail to apply futures inquiry to their own professional practice.
  • Strategic Uncertainties: Why studying what you don't know is far more valuable than trying to predict a perfect, clear picture of the future.
  • Growing Your Futures Literacy: Practical, everyday ways to integrate futures thinking into your team's workflow without adding to the overwhelm.
  • Spotting Weak Signals: How to identify early, quiet trends in the design industry before they evolve into dominant, disruptive forces.


If you're ready to turn off autopilot and co-create the future of design with intention, hit subscribe so you never miss an episode!


We also want to hear from you: If you had to pick one word to describe how you feel about the future of design, what would it be? Drop it in the comments or send us a message!


As always, enjoy the conversation and keep making a positive impact!~ Marc


--- [ 1. GUIDE ] ---

00:00 Welcome to episode 257

00:00 Episode Introduction

01:30 Breaking Design Autopilot

02:30 Design is Political

03:45 Designing on Autopilot

06:15 Consequences of Financialization

08:30 Surveillance Capitalism

12:00 Next-Gen Design Pressures

14:30 Futures for Design Book

17:00 Oxford Scenarios Methodology

21:00 Transactional vs Contextual

30:30 Institutional Fragmentation

32:45 Weak Signals in Design

35:00 Uncertainties to Scenarios

39:00 Scenario Planning vs Sci-Fi

45:00 Lucy Kimball's Journey

48:30 Limits of Speculative Design

52:15 Value of Writing

54:15 Present-Day Strategy

56:45 Managing Macro Chaos

1:00:45 The 10-Year Question

01:02:30 Final Thoughts


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