Episode Overview

Knowing what needs to change in a church is only a small part of helping that change happen. In this solo episode, Brian Miller, president of Coach Approach Ministries, explores the emotional and relational work involved in coaching leaders through change. Beginning with a visiting pastor's accurate but incomplete advice, Brian explains why identifying a problem does not necessarily equip a leader to address it. He offers a coach approach that helps leaders choose what matters enough to tackle, understand the people affected, and build a workable path forward.

Key Ideas & Takeaways

  • Being right does not make change happen. An outside observer may accurately identify what needs fixing while overlooking the relationships and emotional costs involved. Brian challenges advice that leaves leaders with recommendations but little support for carrying them out.

  • Start with what matters enough to the leader. Agreement that something should change is different from willingness to risk conflict, strained friendships, or someone leaving the church. Coaching helps leaders identify a change they believe is worth the effort and vulnerability.

  • Recognize the weight of previous conflict. Brian describes leaders whose painful experiences have left them reluctant to face another battle. Coming alongside them means taking that history seriously while helping them discover where they are willing to move forward.

  • Offer observations lightly. A coach can name what they notice without insisting that the leader adopt their conclusions. A smaller change the leader owns may build the confidence needed to address something more difficult later.

  • Understand what people stand to lose. Resistance can involve grief over something meaningful that will disappear. Ask what will feel uncomfortable, who will experience loss, and how that loss can be acknowledged with empathy.

  • Honor the past while building the future. Moving from traditional worship or leaving an old building can carry personal meaning far beyond the practical decision. Recognizing a family's contribution or honoring a cherished tradition can help people navigate the transition.

  • Build a path people can commit to. Work through timing, practical steps, and opportunities for early wins. Help the team reach its own understanding of what needs to change and how to proceed, creating shared commitment to the work ahead.

Memorable Quotes & Ideas

  • "Knowing what to change is only a small part of the work." 

  • "We need to identify what matters enough to tackle for that leader to tackle, for them to step up and step out." 

  • "We need to think about who's going to need to grieve, what they're going to need to grieve, what way we can honor whatever it is that they're going to grieve." 

  • Taking time to understand people's losses can help a church move forward with greater willingness and less avoidable hurt.

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