How do you define the ideal job description for your admin staff and then find the best person for that role? In this episode, MDRT members share their experience working with personal assistants — and the benefits and lessons that have resulted.
You’ll hear from:
Lim Yee Von
Emma Wang
Episode breakdown:
0:27 – Changing the role from part-time to full-time
2:03 – Benefiting by empowering assistants to utilize their video skills
4:33 – Establishing expectations and accountability for admin staff
6:40 – Defining roles for assistants with different personalities and strengths
11:18 – Delivering support and guidance if an assistant makes a mistake
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