Karthiga Seturaj: The Importance of Addressing Conflicts Early in Agile Teams
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
As a Scrum Master, Karthiga shares a failure story involving unresolved conflicts between a Product Owner and an engineering lead that escalated into organizational changes and team departures. Reflecting on this experience, Karthiga emphasizes the importance of confronting issues early and effectively. Key tips include involving the right people, leveraging feedback from retrospectives, and using data to address conflicts constructively.
Self-reflection Question: How comfortable are you with addressing conflict in your team, and what steps can you take to improve?
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About Karthiga Seturaj
Karthiga is a dedicated Agilist with over 15 years of experience in the software industry. She specializes in coaching agile teams, emphasizing respect, inclusion, accountability, and outcomes. Her journey spans from Scrum Master to Manager of Agile Coaches, transforming teams and driving impactful change.
You can link with Karthiga Seturaj on LinkedIn.