Sergio Castaneda, founder of Jungle House, shares his journey of growing his short-term rental business from 1 or 2 buildings to 19 units. He discusses the importance of systemizing and growing the team, focusing on the owner side of the business, and transitioning into commercial properties. Sergio also explains the concept behind the Jungle House brand, which revolves around his love for plants. He highlights the benefits of delegating tasks, such as plant maintenance, to local vendors. Sergio emphasizes the value of having a dedicated team and the impact it has on revenue management, including capturing extra guest fees and handling damage claims.
Takeaways
Systemizing and growing the team are crucial for scaling a short-term rental business.
Focusing on the owner side of the business can lead to increased control and profitability.
Delegating tasks, such as plant maintenance, to local vendors can improve scalability.
Capturing extra guest fees and handling damage claims can significantly impact revenue.
Having a dedicated team allows for more opportunities and a better guest experience.
Working with a revenue management expert can optimize pricing and improve overall performance.
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