332 – A Community-Based Care Model, with Peter Baynard-Smith

Dr. Sandie Morgan is joined by Peter Baynard-Smith as the two discuss Hagar International’s Community-Based Care Model.

Peter Baynard-Smith

Peter brings over 20 years of international development experiences across Africa, Asia, UK, Ireland and Australia, working with World Vision, Concern Worldwide, Tearfund, Engineers without Borders, and most recently the Brotherhood of St Laurence. As Asia Regional Director with Concern, Peter managed country programs across South and SE Asia, including in Livelihood Security, HIV/AIDS, Education, Governance, and Advocacy. With World Vision Australia, Peter led technical specialist teams in economic development, WASH, health, food security, gender and child protection, as well as the research and evaluation unit. Recently, Peter has been focused on the employment and community services sector in Australia, in the context of COVID 19 impact. His journey has also included work as an NGO strategy consultant, leading a technology start-up developing an innovative solution to better safeguarding compliance, and a social enterprise enabling refugees and asylum seekers to pursue their professional career journeys on arrival in Australia. Peter has been a Board member for Habitat for Humanity Australia, and a lecturer on International Development Masters programs.

Key Points

The community-based care model focuses on holistic support rather than institutional care, ensuring that survivors are supported long-term. This model includes long-term case management and addresses survivors’ varied needs such as counseling, legal support, education, and livelihood development. The concept of “the whole journey” involves comprehensive support for survivors that extends beyond immediate assistance. It emphasizes the commitment to work with individuals for as long as it takes to help them rebuild their lives and reintegrate into their communities. Training for foster families and community partners is crucial. All stakeholders, including employers, law enforcement, and service providers, receive training in trauma-informed care to ensure they understand and can adequately support survivors, reducing the risk of re-traumatization. The community-based care model challenges traditional institutional care and seeks to engage and strengthen the broader systems in which survivors exist, including legal and law enforcement systems. This shift promotes the idea of creating a supportive community environment for survivors over a purely reactive institutional approach. Hagar International aims to expand their approach beyond the four countries they operate in, to collaborate with local NGOs and share their successes in building community-based models for care, emphasizing the importance of capacity building and system strengthening in different contexts around the world.

Resources

Hagar International

World Vision International

Concern Worldwide

Engineers Without Borders

45- War, Conflict, and Human Trafficking, with Esther and Camille Ntoto

Transcript

Sandra Morgan 0:14

Welcome to the Ending Human Trafficking podcast here at Vanguard University’s Global Center for Women and Justice in Orange County, California. This is episode #332: A Community-Based Care Model, with Peter Baynard-Smith. My name is Dr. Sandie Morgan, and this is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. Our guest today is Peter Baynard-Smith. He has over 20 years of international development experience, working across Africa, Asia, the UK, Ireland, and Australia with organizations like World Vision, Concern Worldwide, and Engineers Without Borders. There’s a lot to learn about Peter, but I want to start with asking about your experience with Engineers Without Borders Peter, because usually on this podcast, we’re not talking to engineers. I’m so excited to have you join us on the show today.

Peter Baynard-Smith 1:27

Thank you, Sandie, it’s wonderful to be with you. Yes, my background as an engineer actually started out at university, and my passion for International Development and Engineering combined together because I believe that people in all sectors and all professions need to understand the challenges of sustainable development and international development issues. Engineers Without Borders is an organization that educates and empowers engineers and engineering students to engage with social development, with sustainable development goals, and I was the CEO at Engineers Without Borders Australia for a couple of years. Engineers Without Borders Australia is part of a global network of EWBs around the world, including in the USA. So yes, it’s unusual perhaps for an engineer to be working in the anti-trafficking sector, but I think that the important thing is that all of the work that every sector and industry is involved in has an impact. If our working on the ground in development agencies of all sorts, whether we’re doing engineering work, technical development, livelihoods, education, it all touches on the significant challenge and tragedy of human trafficking and modern slavery. I’ve been able to bring some of that experience across into Hagar and focus it on the anti-trafficking space.

Sandra Morgan 2:55

I love that my listeners are used to hearing me talk about multi sector collaboration. I often tell the story from my time living in Greece, about the big jars. Pithari, they were called, that the Minoan people, more than 3,000 years ago, carrying down into the king’s pantry a jug that holds 500 liters. To do that, they baked in handles from the top to the bottom, as an engineer, I think you would appreciate this story.

Peter Baynard-Smith 3:31

Yep!

Sandra Morgan 3:32

…All the way around, so then multiple people could grab the handle they could reach. I think you are an amazing exemplar of finding your handle to join us in the movement against human trafficking. I’m eally delighted to have you here today.

Peter Baynard-Smith 3:53

That’s a beautiful picture. I’ll take that one away.

Sandra Morgan 3:56

Yeah, you’re gonna borrow that, huh? Okay, good. Well, let’s start off with trying to understand we have listeners in 167 countries. So the principles are what are most transferable for learning how to create a community-based care model. So let’s start with, what do you think are the key elements of a community based care model?

Peter Baynard-Smith 4:26

Well, I might start by just explaining that Hagar began 30 years ago in Cambodia at the community level. So our roots as an organization, and therefore the approaches we take, is thoroughly embedded in grassroots community. The key elements that we package together in a concept that we call ‘the whole journey,’ is all the holistic elements that are needed to help a survivor of trafficking, or slavery, or abuse, to restore their lives, to overcome their trauma, and to rebuild their lives and their livelihoods and their future. Those elements include being well managed, case management, and one thing that’s very important at the community level is that case management takes time. It’s not something that somebody can have packaged up for a year, and then that’s it. We work with our survivors, clients, what we say is we work with them, do whatever it takes, for as long as it takes. We put no limit on how long we work with a survivor. I think that’s one of the most important elements, is actually not being rushed, not being time bound, not being project bound, but actually committed to working with clients for as long as it takes. The elements we include are counseling, legal support, making sure that they are in a safe shelter environment, safe environment of accommodation, whether that is a shelter or not, usually not actually normally in the community, legal support, also education, skill building, making sure that a survivor is able to get back their livelihood or develop a livelihood despite what they’ve been through and the trauma that they’ve experienced. For Hagar, the community-based model is about a wraparound of all of the provision of all of these areas of need outside of establishing any sort of institution. The important thing is that those in the community that can, whether they are service providers or they are actual community members or extended family, can provide all of those elements. So that’s for us, the most important thing, is being with a survivor for the long term and bringing all of the different elements in a holistic package to provide that support for as long as it takes.

Sandra Morgan 7:02

I love the analogy of the journey, because we don’t know if we’ve reached our destination just based on how long we’ve been walking, or if our- I don’t know even how to express this, but I get this sense that in your community-based care model, when we compare that, let’s do that. Let’s try compare and contrast what a community-based care model offers for that more longitudinal journey approach, as opposed to a victim service provider model that’s based on an aftercare facility or some kind of institutional program.

Peter Baynard-Smith 7:53

Yeah, I’ll use the example of in Cambodia, the number of women that have been forcibly returned from having been trafficked in China, forcibly returned, particularly during and immediately after the COVID pandemic, and returning back to Cambodia and having nowhere to go, and having been also ostracized and not permitted to return even to their families and their communities. In many, in some traditional models, those young women would be regarded as having to be in some form of institutional care, because where else are they going to go? What Hagar’s model has done is identify a home in the community where, at the initial stage, those young women can return to. We call them Homes of Love, and they can return and literally, they will be there a couple of weeks. They’ll be there simply to be able to get started making sure they’ve got a case manager, they’ve got somebody to support them, that their immediate health and well being needs are being attended to, that the counseling and the support can begin, just that beginning of the journey with them. But all along, it is about reintegrating them into their community and starting that process of overcoming the barriers that they feel, that even their families and their communities feel. Often, there’s great discrimination on women that have been ostensibly married off into, in this case, in China, and have have returned having been abused and having in many cases, severe trauma and severe psychological impact. The ‘Home of Love,’ is in the community. So even though it’s a home, it’s not an institution. It is a house mother in her own home in the community, bringing nd allowing those girls to stay with her for a number of weeks, get themselves back on their feet, and then all of the services and the support from Hagar kicks in over that time, so that then the ongoing case management, the ongoing counseling, any legal work that’s required, and any skill building and training, and all of those aspects can kick off, including reintegrating into the community. It’s bringing a natural family and community environment around the individual, rather than placing them in an institutional environment where they don’t have any connections and they don’t have a sense of a future beyond that. And that’s the big risk, and has obviously been the big change over the last 10 to 12 years, has been a recognition that that kind of institutional model does not lead to long term, wholesome, long term outcomes.

Sandra Morgan 11:02

It sort of contributes to some insecurity. And I don’t know how many subcommittees I’ve been on where our topic is “placement,” and “placement,” is is a little dehumanizing. “We’ve got to find a bed,” those kinds of things, but you’re talking about a home environment, and then you’re talking about community integration. I don’t quite understand how to look at that integration piece, because they’re not going to stay in that home. But where are they going now?

Peter Baynard-Smith 11:41

There is a few layers, a few levels of that. Obviously, the preferred outcome is that that survivor can return to their own family, their own extended family, in their own home village. When that’s not possible, we look at a wider circle of kinship care. It might be extended family in a neighboring community, might be relatives or cousins in a different town or a different province, so that sort of next circle out of kinship. Beyond that, we train up, we identify and train up long term foster homes. It’s really replicating almost the kind of model that a lot of developed nations would have around their approach to fostering and out of home care. We identify and train up families in provinces all around Cambodia, so that wherever the survivors have actually originated from, after spending time with Hagar in the home of love, they are then able to, if they cannot return to their family or there is no wider kinship care available to them, there is the foster care and home environment. Now this is young people and adults. Again, it can be children, but many of these young women, by the time they return, they are approaching adulthood, or they are adults. That foster model also is around evolving fostering from purely fostering of children, to actually that fostering and caring for vulnerable adults through that model as well.

Sandra Morgan 13:23

Love that. So this approach then moves the care that is going to stay with this survivor into a wider safety net, if you will. My next question then, is, when that happens, how dothe community partners….is it very prescribed? How do they become woven into this person’s life?

Peter Baynard-Smith 14:03

It’s a very community by community model, so identifying foster families and foster homes and training them up and supporting them, alongside supporting the client themselves through the reintegration process and all the ongoing support, because alongside this, their skill building, their education, their vocational training, their legal work, if there’s a court case going on regarding the broker or the perpetrator of the trafficking crime, all of these sort of things can be going on alongside actually reintegrating and trying to get her life back on track. There’s a multitude of supports alongside, but the foster home is simply the environment where they can live and be safe. The other aspect of the community around all this is related to prevention, because many of the girls that have ended up in these situations have come from situations of vulnerability, whether that’s related to poverty, whether it’s related to domestic violence in their own families or communities, whether it’s related to being susceptible to unsafe employment, the attraction of migration for employment that turn out to be very unsafe migration practices. Built into this model is a whole set of tools available to work with communities, right at the level of the household. One of the things I love in Cambodia, and we have a similar initiative in Vietnam is called The Good Wives and Good Husbands Group. It’s absolutely fantastic because it’s working with, in the case of the Good Husbands Group, actually working with men who mostly, even they themselves have self identified, as enacting domestic violence or not understanding the risks of trafficking, not understanding children’s rights, not understanding rights for women and girls. So actually helping to educate men and husbands around creating a safe home environment that, actually over the years, means that a young woman growing up in that home environment is far less susceptible to being attracted out into a potential migration that turns out to be a very unsafe and indeed a trafficking situation, or seeking unhealthy relationships and this sort of thing. It’s really about building understanding of respectful relationships, the vital role of a healthy and caring home, that that all actually contributes to preventing these situations arising in the first place.

Sandra Morgan 16:56

Building this community-based care model, then you’re actually building the community to be a safer place too. Your description of this reminds me of an interview, and I’ll put a link in the show notes, when we interviewed Esther and Camille Ntoto from Congo. Camille had started a men’s group that sounds just like what you’re doing, and it created a safer community for abused women to return to a normal life. So that’s very exciting to see different versions of the same strategy, I love that, that’s very exciting. When I think about this idea of a foster home, because you could tell I was thinking, “Oh, so they’re only going to take care of kids,” because we think of fostering that way. But this idea that you’re providing that safe space for someone that’s an adult, this is a little bit of a new way of looking at things. How do you train the families? You mentioned training and preparation.

Peter Baynard-Smith 18:14

A number of years ago, around eight years ago, Hagar in Cambodia really led the way in creating a rigorous and systematic set of guidelines around foster care, fostering in the community in Cambodia. So it wasn’t something as you know, the institutional environments in Cambodia had been very established and had been running for a long time, and the last 10 years or so, there’s been a very significant shift away from that, and Hagar has been at the front leading edge of that when it comes to this particular alternative. The community-based Foster Care is a much healthier and a much better set of outcomes, and a much better way of doing this. The guidelines that Hagar has developed, the work that Hagar does with the government, at ministry level and also provincial and district levels of those ministries, ties it all together. You can work on national guidelines, but then you also need to support and train, and build the capacity at a commune, and a district, and a provincial level to ensure that those guidelines are followed. That’s where the training comes in. The training isn’t just with the foster homefamilies, it’s also with the service providers and the duty bearers around them, because it’s a system. We’re very keen on making sure the work that we do is not setting up a parallel system. We want to strengthen the system and improve the system, and that includes and that requires government and duty bearers to be on board, to enforce it, to enact the same principles and standards in care. We want others to pick up the model, and that’s very important for Hagar. We’re not just about doing it ourselves, we’re also about building the capacity of local NGOs, local organizations, not only in the countries we’re working but also in some other countries as well, so that the standards and the principles, and the good approaches, can be picked up and run and have an impact in other places as well.

Sandra Morgan 20:34

If I’m imagining what this is going to look like, because you talked about economic tools and training empowerment, this training isn’t just for the foster families, but say I’m going to employ your survivors in an office building, then the people training the women to be computer data entry people, they have to go through your training? They can’t just start training them for the computer?

Peter Baynard-Smith 21:09

You’ve got it. You’ve got it. The one aspect of training that we do with all stakeholders that we work with, and that our clients engage with is trauma informed care approaches. If I take the example of if we’re brokering an opportunity for a survivor to have a job in, let’s just take that example in a data center, for example, it is vital that that employer understands how to work with and have their their eyes and ears open to the impact of trauma in that new employee’s life. If they’re providing their employment services in a way that appreciates the experience that someone may have been through, understands the impact of trauma, they are going to have a much more successful employee, they’re going to have a much more successful employer/employee relationship, and then the survivor is going to have a much more sustainable, successful, long term employment, placement, and opportunity. The training that we provide around trauma informed care is not purely on the social work side, in terms of the care per se, it’s also on employers and indeed, judicial services, immigration departments, immigration officials, police officials, all of those different services that a survivor comes in contact with has to be trained around trauma and understanding how you manage, and work with, and support, and not re-traumatize an individual through the services that you’re providing.

Sandra Morgan 22:58

You’ve got all these partners, collaborators, everybody working alongside. I like that because we’re doing it together. To me, that means that your language around partnership is really related to your comment at the beginning about systems. You’re talking about the system, not parallel systems, and at the time I thought, “Huh, I want to know more about that.” And now it makes more sense, but can you explain that just a little bit more? I think it’s unique to an engineer’s mind.

Peter Baynard-Smith 23:38

I think there’s three pillars, if you like, that we think of when we think of our work. I’ve talked about survivor care, I’ve talked a bit about prevention. The third pillar is this strength in systems. There are multiple systems, as you say, an engineer’s mind sort of thinks of systems in systems way, that one of the systems that we really want to focus on, and do focus on significantly and increasingly, is the law enforcement and judicial and prosecution system. Because survivors of trafficking are right from the get go, whether it’s in terms of them being identified as a victim, right through to the kind of impact statements that they’re required to give, right through all the evidence gathering process, right through all of the trial, and the legal, and the compensation processes that take place, that whole journey, if you like, that “system,” a victim or a survivor is at the heart of that system, and is highly vulnerable. They are highly vulnerable before they’re even identified. Obviously, they’re in a position of vulnerability in the first place, but they’re also highly vulnerable through that process. We work really closely, particularly in Thailand, our work in Thailand very strongly focused on law enforcement capacity building, victim support through the legal and prosecution process, and strengthening the level to which trauma is understood and factored in to the way that police and investigators, and indeed the legal profession approach and handle survivors of trafficking. That whole system, we’ve got a number of touch points with training, capacity building, building of evidence, and direct support to the survivor through the process and even at the other end. One of the things that I found quite shocking, is the very low level of compensation claims. Compensation may be ordered by the court, but such low levels of compensation end up in the hands of survivors, and obviously, once a court orders compensation, there’s a whole other set of processes involved in actually securing that compensation. Again, supporting a client properly through aftercare, through packages of support, again for the long term, because they can’t rely on a court order to redress and compensate them adequately for what they’ve been through, so you have to bring the ongoing counseling and support, and help with finding work and education in at that end of what is otherwise a judicial and legal process and system, but it’s a system that’s affecting humans, and the individual at the heart of that. Hagar is focused on those individuals and on those survivors, and making sure that all the aspects of the support they need are provided, even while we try and strengthen the systems for the longer term.

Sandra Morgan 26:55

I keep hearing this ongoing language, and that really supports the premise of this is a journey, and we’re doing this with the survivor in a community. As the community begins to function in a way that is very organically supportive, what do you see as a future trend that we can expect from the system changes happening because of a community-based model?

Peter Baynard-Smith 27:34

I think one of the trends is an increased understanding and recognition of the impact of trauma, and more and more stakeholders being trained and having their own system environments, their own institutional environments, let’s say, in the police. In countries where the treatment of trafficking survivors has not always been front and center, even actually taking up trafficking cases and prosecuting them has often been put to the side and been regarded as less important than prosecuting other types of criminal activity. I think an increasing recognition of the terrible impact of trafficking and slavery, the fact that we can identify it, we can support people, and we can restitute and transform, and heal those broken lives. I think that that recognition is growing, so I think that’s one trend. The other is that Hagar works with Hagar International Offices in four countries, Cambodia, Vietnam, Afghanistan, and we are with a partner of ours in Thailand. We have that direct working in those four countries, but we also are seeing a trend of being able to bring our learnings, our expertise, and our strengths to other organizations in other countries that are not necessarily going to be a Hagar program country, but a partner organization that can do all the same great work. An example of that is in the Solomon Islands, also in Myanmar, and I think for Hagar, the trend into the future is expanding the impact from all of the 30 years of experience that we have, by building the skills and bringing the expertise to other organizations that are local. All local organizations, local NGOs, and in the case of the work in the Solomon Islands, has actually, over the last 12 months, brought to the law enforcement process the very first cases of human trafficking in the Solomon Islands. They’re not the first cases that existed, but they’re the first cases that are being brought to the courts, and survivors are being supported, and evidence is being gathered. It’s a big change for a country like the Solomon Islands to actually have an organization, a Solomon Island organization, with the kind of skills, with the backing and support of an international NGO like Hagar, to bring that level of capacity to a system that did not have it before at all. So that’s a very big step, and we’d like to see more of that, we’d like to see Hagar’s work, being able to support and inject that skill set and expertise into local NGOs in a number of other countries around the region and indeed, globally.

Sandra Morgan 30:54

Well, I want to help you with that. Can you give our listeners some direction on how to get connected with you to get support on those initiatives? Website, contact.

Peter Baynard-Smith 31:08

Yep! Follow us on our socials, on Facebook, Instagram, LinkedIn. Go to our website, hagarinternational.org. We’re always open to collaborating with more local and indeed, international organizations working with vulnerable and traumatized populations. The evidence is that modern day slavery and trafficking is occurring everywhere, sadly, and so development and international aid organizations working in many, many countries could, I think, really benefit from having a focus on understanding the trafficking risk, being aware of the trafficking context, and also the impact and the trauma that survivors have been through, and actually be able to work with them within the communities that those organizations are working in. We can bring those skills and training, and we would love to hear from any organizations interested in partnering with us in whichever part of the world they are.

Sandra Morgan 32:11

I know when we talk about community based care, we’re thinking of the survivor, but I think part of the outcomes of this strategy is that communities begin to care. Your example of the Solomon Islands, we know trafficking has been happening, but now there is a system response. Peter, I am so grateful that you joined us today. Thank you.

Peter Baynard-Smith 32:40

Thank you, Sandie, it’s been wonderful to meet you, and thank you to all your listeners and all your supporters of your podcast. It’s terrific, thanks so much.

Sandra Morgan 32:50

Thank you. Listeners, we’re inviting you to take the next step. Go over to endinghuman trafficking.org. You’ll find the resources that Peter mentioned, and the link to past podcast. If you haven’t visited our site before, this is a great time to become a subscriber, and then you’ll get a newsletter every two weeks with the show notes of that particular episode. Follow us on LinkedIn, Facebook, and Instagram, and of course, I’m going to see you again in two weeks.