We tend to think of tragedies as a single terrible moment, rather than the result of multiple bad decisions. Can this pattern be reversed? We try — with stories about wildfires, school shootings, and love. (Part one of a four-part series.)
SOURCES:
Amy Edmondson, professor of leadership management at Harvard Business School.
Helen Fisher, former senior research fellow at The Kinsey Institute and former chief science advisor to Match.com.
Ed Galea, founding director of the Fire Safety Engineering Group at the University of Greenwich.
Gary Klein, cognitive psychologist and pioneer in the field of naturalistic decision making.
David Riedman, founder of the K-12 School Shooting Database.
Aaron Stark, head cashier at Lowe's and keynote speaker.
John Van Reenen, professor at the London School of Economics.
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