In this conversation, Andy talks with Michael Chad Hoeppner to discuss his new book Don't Say Um: How to Communicate Effectively to Live a Better Life. The book is packed with practical drills and insights to improve communication skills. Andy and Michael explore common misconceptions about public speaking, the importance of delivery over content, and practical exercises to enhance communication skills to help you become more confident and effective communicators at work and home.
Michael emphasizes that everyone is a public speaker in their daily lives and that good communication is fundamentally about being other-focused.
Want to speak in a way that people actually listen? This episode is for you!
Sound Bites
“You do make a living by speaking.”
"There’s no such thing as public speaking—there’s just speaking."
"If you ever get advice that features the words ‘don’t’ and ‘just’ in a single sentence, you should probably run away from it."
"Filler words aren’t the problem. They’re a symptom."
"AI is about to give us perfect content. The real skill? Delivering it well."
"If every time you speak, you’re trying to sound smart, you’re going to sound dumb."
"Every time you say 'um,' your brain is asking for time. Give it the time—without the 'um'."
"If you can tolerate silence, you’ll always sound smarter."
"The first rule of better posture? Stop thinking about posture."
"If you’re not getting better at speaking, you’re limiting your career without even realizing it."
Chapters
00:00 Introduction
02:16 Start Of Interview
03:52 Why Are We All Professional Speakers?
07:34 What Is Some of the Worst Speaking Advice?
11:09 What is Good Communication?
14:29 Why is Delivery More Important Than Content?
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