Wilmette’s new co-responder program, pairing social workers with police officers, is already slashing well-being call responses by 20%—freeing up officers to build deeper support for vulnerable residents. Modeled after Skokie’s successful model, social workers like Kevin Ockrim focus on connecting people to resources, not enforcing law. With demand for mental health aid soaring since the pandemic, this innovative approach offers more than quick fixes: it fosters trust, ensures continuity of care, and helps victims navigate complex systems—all while reimagining how communities respond to personal crises.

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