No one teaches you how to be a great leader, but getting it wrong can make or break your career.
Today, I’m sitting down with Heather Elkington, the Gen Z leadership coach who’s helped thousands step up with confidence.
Heather started as a young manager at Harrods, struggling with imposter syndrome, tough feedback, and impossible workloads. Now she’s trained leaders at American Express, Abercrombie & Fitch, and FTSE100 companies and she’s here to share what actually works.
If you’ve ever felt overwhelmed or unsure as a leader, this episode is for you.
Chapters:
0:00 Introduction
3:00 The worst type of leader
5:00 How to give bad feedback
8:30 Why you need to stop being nice
15:00 Heather's love for work
17:00 working at Harrods
22:00 Building Her Business
44:00 Why you need core values
51:00 What does a great manager actually do
58:00 Heather First Business inspiration
1:03:00 Dark side of entrepreneurship
1:07:00 How to conduct a 1-to-1s
1:10:00 How to set boundaries
1:12:00 What is the biggest mistake managers make
1:22:00 What is the mission of the business
1:30:00 What's next for Heather
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Follow Heather: https://www.instagram.com/leadershipheather/?hl=en
