On, a trailblazer in sportswear innovation, shares its journey from a small business to a globally recognized brand. Discover how Salesforce has played a crucial role in supporting their remarkable growth and why this partnership is so vital. Learn how On utilizes Salesforce to provide personalized, seamless experiences at every customer interaction, setting new benchmarks for customer satisfaction and loyalty.


Listen for:

[05:00 - 08:20] Fostering Growth Through Communication and Trust at On

[08:56 - 12:20] Innovating Customer Experience with AI and Trust

[17:50 - 19:51] Navigating Innovation with Responsibility: Insights from On's Explorer Spirit


More about Salesforce: https://www.salesforce.com/eu/ch/

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Salesforce Spotlight

On’s Journey in Customer Experience Excellence

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