Mat shares a special crossover: Episode 6 of Epochal Growth with host Sarah Caminiti interviewing Ben McCormack, a customer experience expert, who discusses the importance of customer journey mapping in fostering customer-centricity within organizations.

Huge thanks to Sarah for sharing her interview with us. To hear more from Sarah on Epochal Growth, visit https://www.epochaloperations.com/epochal-growth

Podden och tillhörande omslagsbild på den här sidan tillhör Help Scout. Innehållet i podden är skapat av Help Scout och inte av, eller tillsammans med, Poddtoppen.