In this episode of Ambitious, Kate welcomes Gabs, the CEO of Assist Her Agency, to share her journey from being a solo freelancer to leading a team of eight. They discuss the evolution of Gabi's agency, touching on the challenges and strategies involved in scaling, the pros and cons of having a niche, and how to deliver exceptional service. They also dive into the importance of communication, building strong client relationships, and harnessing a team to drive business success. Whether you're a solo service provider or running an agency, this episode is packed with practical tips for scaling and maintaining high-quality service.
01:09 Scaling from Solopreneur to Agency
06:44 Challenges and Strategies in Scaling
12:51 Client Relationships and Delivery
23:55 Customizing Services and Sales
35:03 Hiring: In-House vs. Agency
42:14 Managing Responsibilities and Difficult Conversations
42:39 Misconceptions About Building a Team
44:03 The Catch-22 of Scaling an Agency
44:47 The Turning Point: Hiring the First Team Member
46:53 The Benefits of Delegation
50:19 Building Trust in Your Team
58:39 The Role of Mindset in Business Growth
01:02:24 Embracing Challenges and Growth
To connect with Gabs on Instagram, click HERE.
To connect with Assist Her Agency on Instagram, click HERE.
To connect with Kate on Instagram, click HERE.
To apply for ITI, click HERE.
To submit a question to be answered on the podcast, click HERE.
