Blending Digital and Real-World Learning in the Hourly Workforce

How do you deliver consistent, high-impact training across dozens of franchise locations—when your workforce is young, mobile, and constantly rotating?

In this episode, David sits down with Gina Elliott, Sr. Director of Franchise Operations at Altitude Trampoline Parks, to discuss how she led a full digital learning transformation across more than 90 locations. From ditching PDFs to rolling out a mobile-first LMS, Gina shares what it really takes to get franchisees and hourly employees engaged in training—and how to blend compliance with real-world readiness.

Whether it’s building muscle memory for safety scenarios or hitting the “sweet spot” between digital and on-the-job learning, Gina offers a playbook for designing scalable, practical frontline learning experiences that stick.

Join us as we discuss:
– Going from paper to platform in a fast-paced franchise environment
– The power of scenario-based training to prepare for real-life issues
– How to make training efficient without sacrificing depth
– Why the shift to mobile-first learning is a game-changer for Gen Z employees