Today we are travelling to the tropical island of Guam, in the heart of the Pacific and we will be exploring the Dusit Thani Guam Resort. The hotel opened 10 years ago, and we have a very special guest today, Mr Takehiro Ito, who served as the Pre-Opening Director of Sales and Marketing. He is a highly respected hotel executive with expertise leading the Sales and Marketing for hotels and hotel groups across Australia and overseas, including in Thailand, China, Dubai and of course Guam. Guam is back in business as a tourist destination, after a few tough years due to the COVID pandemic and then a typhoon in 2023. It has now regained its title as one of the top tourist destinations in the Asia-Pacific. Guam is a unique environment being perched above the Mariana Trench, the deepest part of the world’s oceans. It has some of the best coral and dive sites on the planet. Here we go!
I'm your podcast host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager and passed the torch to the next generation. Now, as part of an emerging hotel industry tech-startup, I am independent from any specific hotel or chain, and able to talk about the industry with a balanced perspective and with a certain level of expertise. It’s time to check-in!
02:48 – CONVERSATION WITH TAKEHIRO ITO
05:21 – OPENING DAY
09:19 – COMPARISONS TO HAWAII
11:19 – THAI HOSPITALITY
17:39 – LEADERSHIP IN PRACTICE
21:13 - FUTURE OF THE RESORT
23:40 – F&B OUTLETS
28:06 – HOTEL ROOMS
31:43 – THE FOUNDER
34:40 – CELEBRITIES & AWARDS
Thank you for joining today’s episode. Whether you're an industry insider, a student of hotel management, or simply curious about the world of hotels, I hope you were inspired, amazed, and enlightened as we unlocked the secrets of the hotel industry's most iconic leaders and iconic hotels. If you had a wonderful time, the best way to say thank you is to follow our podcast, so that you never miss our monthly episodes. If you love showers in luxury hotels, please check-out our tech start-up, at showeraway.com, where we hope one day to provide people on daytrips access to the very best hotel showers in the world.
Farewell, until the next time you check-in to the Hotel Leaders podcast!
Music by Musictown. To reserve your stay, visit the Dusit Thani Guam Resort website at https://www.dusit.com/dusitthani-guamresort/. Please consider following the hotel on YouTube, LinkedIn, TikTok, Facebook and Instagram.
