Modern Post-Sale Revenue Growth with Haydar Al-Saad of Revsetter | Episode 063

RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of digital customer success tools overall in enhancing efficiency and customer value.

Chapters:

• 03:02 - Private Equity → SaaS
• 05:38 - Sales → Customer Success
• 10:19 - Importance of Post-Sale Revenue Growth
• 15:05 - RevSetter: The Revenue-Focused CSP
• 20:37 - Digital Tactics for Customer Onboarding
• 23:05 - User Experience: RevSetter’s Approach
• 25:14 - Modernizing CS with Flexible Tools
• 33:25 - Innovative Digital Motions in SaaS

Enjoy! I know I sure did...

Haydar's LinkedIn: https://www.linkedin.com/in/haydaralsaad/
RevSetter: https://revsetter.com/

Resources:

• Topline Podcast: https://www.salestalentagency.com/topline-podcast/
• Customer Success Podcast: https://www.csmpractice.com/podcast

Shoutouts:

• Jan Young: https://www.linkedin.com/in/jan-young-cx/
• Daphne Costa Lopes: https://www.linkedin.com/in/daphnecostalopes/

+++++++++++++++++

This episode was edited and sponsored by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young.  Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals.  Lifetime Value is offering select services at a deeply discounted rate for a limited time.  Navigate to lifetimevaluemedia.com to learn more.

+++++++++++++++++

Thank you to our sponsor, QueryPal!
QueryPal is an incredible platform for support leaders who want to optimize their operations!

Thank you to our sponsor, Vitally!
Vitally is a wonderfully feature-rich, fast-to-implement CSP that we are proud to have as a sponosr!

Support the show

+++++++++++++++++

Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.

Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.

Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp

Thank you for all of your support!

The Digital Customer Success Podcast is hosted by Alex Turkovic

🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com