Episode 94: Zendesk Fiasco & the CTBB Naughty List

Episode 94: In this episode of Critical Thinking - Bug Bounty Podcast Justin and Joel give their perspectives on the recent Zendesk fiasco and the ethical considerations surrounding it. They also highlight the launch of AuthzAI and some research from Ophion Security

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Shoutout to YTCracker for the awesome intro music!

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Resources:

New music drop from our Boi YT

https://x.com/realytcracker/status/1847599657569956099

AuthzAI

https://authzai.com/

Ron Chan

https://x.com/ngalongc

Misconfigured User Auth Leads to Customer Messages

https://www.ophionsecurity.com/post/live-chat-blog-1-misconfigured-user-auth-leads-to-customer-messages

Zendesk Write-up

https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52

Response from Zendesk

https://gist.github.com/hackermondev/68ec8ed145fcee49d2f5e2b9d2cf2e52?permalink_comment_id=5232589#gistcomment-5232589

Timestamps

(00:00:00) Introduction

(00:05:29) AuthzAI and the return of Ron Chan

(00:13:50) Ophion Security Research

(00:18:12) Zendesk Drama