"My takeout from today is that you really need to listen to your users and do your research, and do regular research and get testing.... Because it's been quite obvious and apparent to me today that if that doesn't happen and you *think* you know your audience and you *think* you know the product that your users need, big mistakes can happen...": A comment from one event attendee.This is the second of a three part mini-series of episodes about the recent Lion+Mason event at the Leeds Digital Festival 2022: 'How User Experience Design can successfully solve the digital challenges of today'.
In this short episode we hear from a variety of attendees as they they reflect on what they learned from the sessions on the day and what relevant, practical tips they plan to take away to use in their own roles and organisations.
My thanks to all the attendees who agreed to share their thoughts, and to Milly Martin and Whitney Otchere from Lion+Mason for doing the recordings for me.
Coming soon is the third and final part of the series, where I'll be talking with some of the Lion+Mason team about their plans for future events at next year's Leeds Digital Festival in 2023.
Thanks for listening, and I hope you enjoy the episode.
Mike Green
This podcast is brought to you by Researchable UX.
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