What is customer identity and access management (CIAM) and why is it essential to your business? In a word, if your customers and clientele don’t feel secure using your products and/or accessing your corporate websites, web portals, and web shops, they won’t sign up, share information, or otherwise engage with your brand. It turns out that most organizations - regardless of industry or geography - follow a similar path with regards to security, compliance, and customer experience. We call this the CIAM Maturity Curve. Join us as we explore how to assess where you fall on the Maturity Curve and how to identify focus areas, define success, and develop a competitive advantage that grows as your needs and capabilities grow. We’ll also address the business challenges and potential solutions around implementing a robust approach to CIAM and how to create a step-by-step investment roadmap.
Produced by IDG Communications, Inc. in association with Okta.
