In this episode of 'Humans in the Loop,' our host, Olle, interviews Ema Roloff, a digital strategist, keynote speaker, and influencer, about the insurance industry's challenges and changes. They delve into problems such as the workforce gap, legacy systems, and market demands like climate change and cyber threats. They discuss how technology, including AI, can assist in tackling these issues, balancing innovation with the need to keep a human-first approach. Emma also shares insights into her background and the importance of a solid technological foundation for companies.
00:00 Introduction to Today's Influential Guest 00:30 Emma Roloff's Background and Expertise 02:37 Challenges in the Insurance Industry 03:10 Workforce Gap in Insurance 07:06 Technology and AI in Insurance 14:59 Legacy Systems and Modernization 20:30 Market Demands and Predictive Solutions 29:59 Advice for Executives and Future Outlook 35:13 Conclusion and Final Thoughts
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