Get ready to hear all the juicy data and trends that came out of Technomic's "State of Foodservice Technology" report. Our guest, Richard Shank is the Sr. Principal & VP of Innovation at Technomic and he shares all the leading insights from the report with us.
We focus on three main pillars defining the future of restaurant tech: 1) the kitchen as the nucleus of the restaurant 2) the role of AI/ML - separating hype from reality 3) the evolution of customer loyalty programs
Moments to listen for:
Richard emphasizes that all systems, from front-of-house to back-of-house, must align with the kitchen for a smooth customer experience.
Artificial Intelligence (AI) is not just a buzzword; it's a tool that can revolutionize the restaurant industry
Restaurants need to innovate in the loyalty space, focusing on personalization and strategic rewards to truly engage customers.
