Innovating experiences with service design | Smaply podcast

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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully.

This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners.

Read more about experience innovation on https://www.smaply.com/blog or...

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The experiences of customers, patients, citizens, employees... are key to your organization’s success and therefore should be coordinated very carefully.

This podcast is your go-to-place to learn about how to design human-centered services and get advice from practitioners.

Read more about experience innovation on https://www.smaply.com/blog or create your own journey maps, personas and stakeholder maps on https://www.smaply.com